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Sales systems for UAE businesses

Never lose another enquiry.

Manzooma installs one system that answers, records and follows up every enquiry your business gets — on WhatsApp, Instagram, the phone and your website. Live in days, not months.

No obligation  ·  A scope and a go-live date back the same week

A business owner answering a customer call

Live in days, not months

Scope agreed one week, working the next.

One supplier

The people who scope it are the people who build it.

Your data stays yours

Exportable any day, including the day you leave.

A licensed Dubai company

Same city, same time zone. A system that never closes.

What changes

Three things stop happening the week it goes live.

Messages waiting until morning

The first reply goes out in seconds — at midnight, on a Sunday, in English or Arabic — and keeps the conversation warm until a person picks it up.

Customers living on someone’s phone

Every customer and every conversation in one shared list. When a salesperson leaves, the customers stay.

Follow-up that depends on memory

The second, third and fourth message go out on their own, so nobody has to remember who was promised a call back.

One inbox

Every channel on one screen, with a name against every message.

WhatsApp, Instagram, missed calls and the website form arrive in the same place. Anyone on the team can see what was said, what was promised and who is handling it.

See how the inbox works
Two colleagues working from one screen
Automatic follow-up

The message that goes out while you are asleep.

A reply within seconds, then a reminder the next morning, then one more a few days later — written in your words, in both languages, and stopped the moment a person replies.

Replies at 11pm and on a Sunday, without anyone on duty Stops the second a human takes over the conversation Written in English and Arabic by people who read both
See how follow-up works
A customer conversation on WhatsApp
A page that asks

One promise, two fields and a WhatsApp button.

Built for a thumb on a phone, not for a design award. The enquiry lands in the same inbox as everything else, so there is nothing to check separately and nothing to forward.

See the landing pages
A customer opening a page on their phone
Reporting, and advertising last

What came in, what closed, and only then more traffic.

One page you can read without a meeting to explain it. Advertising is switched on at the end, once the replies work — in your own account, on your own card, never through ours.

See the reporting
A reporting page on a desk
Why speed decides it

The company that replies first usually wins the customer.

Independent research, with the study named under every figure. Manzooma does not publish its own numbers until there are client results to publish.

42hrs

The average time companies took to reply to an online enquiry.

Across 1.25 million enquiries at 2,241 companies. The customer has decided long before the reply arrives.

Harvard Business Review, “The Short Life of Online Sales Leads”, Oldroyd, McElheran & Elkington, 2011

60×

Less likely to qualify a lead after waiting a day instead of an hour.

Same enquiry, same salesperson, same offer. Only the clock changed.

Harvard Business Review, same study, 2011

44%

Of UAE small businesses call WhatsApp essential to selling online.

Survey of around 200 UAE merchants. Here, WhatsApp is not a support channel — it is the counter.

Zbooni UAE SME Survey, research by duke+mir, 2021

Who you deal with

You talk to the people who build it.

No account manager between you and the work, and no handover to a team that was not in the room.

MS

Mohamed Shawky

Founder & CEO

Eighteen years in sales and operations management across automotive and IT distribution, in Dubai since 2009. He designs every Manzooma system and stays on the account after it goes live.

MH

Moustafa Hamouda

Business Development Manager

Six years in customer-facing roles, a social media specialist and content creator with tens of thousands of followers. He is usually your first conversation with Manzooma.

YH

Youssef Hamouda

Marketing Manager

Filmmaker, videographer and editor, studying business analytics in Dubai. Makes the video, photography and social content every campaign runs on, and reads the numbers on what worked.

Tell Manzooma what you sell.

One message with what you sell and where your enquiries arrive today is enough to get a scope and a go-live date back.

Any hour, any day  ·  hello@manzooma.ae  ·  +971 58 551 6199