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Every missed call turned into a booked job.
Calls that come in while the team is on site are recorded, answered and followed up without anyone remembering to.
No obligation · A scope and a go-live date back the same week
The calls you could not take are the ones that cost you the most.
Everybody is on a job. The phone rings anyway, and it rings hardest in July when three villas lose their air conditioning on the same afternoon. Whoever answers gets the work — and it is almost never the company whose team is already up a ladder.
The call nobody could take
Your technicians are working, which is exactly the point. But an unanswered phone tells the customer to try the next company on the list, and he does it immediately.
The quote nobody chased
Most quotes are sent and forgotten. The customer was not saying no — he was busy, or waiting for a second price. One polite follow-up two days later wins a surprising number of them.
The customer who only ever came once
You already went to his home, and he already paid you. Nobody offered him the annual contract, the next service, or the seasonal check — so next year he searches again from scratch.
The only number worth counting
Open your phone and count the missed calls from last week. Multiply by your average job. That figure is not an industry average or a marketing claim — it is what this month already cost you.
What the system answers in
A missed call gets a WhatsApp message within a minute: the price band, the next available slot, and a question. The customer is booked before he reaches the next company on his list.
No industry statistic here on purpose. The only figure that means anything is your own call log against your own average job value.
What customers actually ask
How much would it cost?
Can someone come today?
Do you cover my area?
Is the call-out charged?
Do you give a warranty?
Can I pay by card?
Every one of these has a right answer, and it is the same answer every time. None of them needs a technician to stop what he is doing.
From the missed call to the signed contract, one connected path.
Every step is built, connected and running before we hand it over. Nothing waits for somebody in the office to notice, and no job depends on which technician happened to answer his own phone.
Advertising for the work you want
Google and social campaigns for the services and areas you actually want more of — not the ones that fill the day with cheap call-outs.
→ THE RIGHT JOB COMES IN
Service and area pages
A page per service and per area, with the price question answered, the coverage stated and a WhatsApp button on every one.
→ ENQUIRIES COME IN
Missed calls become messages
Every call you cannot take triggers a WhatsApp reply within a minute, so the customer is talking to you instead of dialling the next company.
→ NOTHING RINGS OUT
Quoted, then actually chased
The price band goes out immediately and the full quote follows. Then it is followed up on its own schedule until you get an answer either way.
→ QUOTES GET DECIDED
Booked into a real day
The slot he picks is one a technician can genuinely reach, with the address, the fault and the history already attached before the van moves.
→ THE JOB IS DONE
Contracts, reminders and reviews
The annual contract offered after the job, the service reminder before next season, and a review request while he is still pleased.
→ HE CALLS YOU FIRST NEXT TIME
Step 01 — the advertising itself — is run for you on the package that includes managed advertising, or by your own team on the others. See the packages →
Built for a week that changes every morning.
The customer list is the piece people call a CRM: one shared place where every customer, every job and every conversation lives, instead of notes on somebody's phone. Everything below sits on it.
Missed calls stop being lost jobs
Every unanswered call turns into a WhatsApp conversation within a minute, with the price band and the next free slot already in it.
Quotes that follow themselves up
Sent immediately, chased politely, and closed either way — so you know what your quoted pipeline is actually worth.
One list of customers and addresses
Every job, every property and every past visit in one place, so the technician arrives knowing what he fixed there last time.
Annual contracts offered every time
The offer goes out after the job, not never. Recurring maintenance is the difference between a busy summer and a whole year.
Seasonal reminders that bring work back
The pre-summer AC service, the quarterly pest treatment, the pool check — timed on their own schedule, without anybody remembering.
Reviews while he is still pleased
Asked at the right moment on the right channel, which is how competitors with worse technicians end up with better ratings.
Tell us what you service.
How many enquiries and missed calls you get in a month — we'll come back with what your system would include and how fast it can be live. One reply, no call needed.
A phone that rings out tells the customer to call somebody else.
Three sizes. The same system underneath.
Every company starts on one of three packages. The difference is how much of the office runs on the system, and whether we bring the customers as well. What each one includes, and how fast it goes live, is set out on one page.
Before you ask.
Can it really answer a missed call?
Yes. When a call goes unanswered, a WhatsApp message goes out within a minute with the price band, the next available slot and one question. Most customers reply there instead of calling the next company.
Our prices depend on the property. Can it still quote?
It gives the band and asks the two or three questions that decide the number — unit count, area, access. The exact figure still comes from you, but the customer is engaged instead of gone.
Do the technicians need to learn new software?
They get the job on their phone with the address, the fault and the history. That is the whole change for them. The office runs the rest.
Will the automatic replies sound like a robot?
No. They are written in your company's voice and hand over to a person the moment the customer replies. English or Arabic, whichever he wrote in.
Who owns the customer list?
You do, unconditionally. Every address, job and conversation lives in your account and can be exported at any time.
How fast can we be live?
Between one week and one month, depending on which package you take. One supplier, no queues and no committee.
Tell Manzooma what you service.
How many jobs a month, and how many calls you miss. We'll come back with the package that fits and exactly what's included — one reply, no call needed.